The most important offering at a restaurant is not the food. Its the experience while at the restaurant that makes a person go visiting again. Or swoon about it on social media! Good food is just, “so to speak”, the icing on the cake! Thats why I pay you a premium for the experience! When you forget something as essential as a customer’s order, the tastiest of dishes at your establishment takes a back seat over a spoilt evening for the people at the table! Read more